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Step-by-step guide

If you want to sell your investment gold, investment silver, scrap gold or scrap silver, you can do so in the following ways, described below. Regardless of which method you choose, our staff is always ready to help you through the sale.

When you are ready to sell, it can be done in the following ways:

Sell scrap gold and silver in the shop

• Visit our physical store (Find store) *
• Bring the following:
  • Valid photo ID (passport, EU/EEA driving licence, EU/EEA residence permit, Identification card/municipal ID card +18 years) must be brought.
  • Your health card (health insurance certificate), if possible
• Tavex tests and evaluates the gold / silver
  • Tavex reserves the right to test the gold in the way we deem necessary before the product is finally purchased. For example, it may be necessary to cut gold chains to test the contents.
  • All precious metals purchased from Tavex are tested with acid. It typically takes 20-60 seconds to test an ordinary gold ring or a silver fork (Thick chains, jugs or anything else where the metal may be hollow must be cut up and therefore take a little longer to test).
  • Tavex does not buy stones, brilliants, diamonds, rubies or the like. However, you are welcome to return these in a small bag if it is possible to remove them. However, some stones cannot avoid breaking, so please be aware of this.
• You receive a specific offer
  • You will receive a concrete offer based on the current gold and silver prices for the testing, which will be sent to you per e-mail.
• Acceptance / Rejection of the offer
  • Accept:
    • Any missing information must be obtained**
    • Tavex pays the amount in cash or via bank transfer***
  • Refusal:
    • Tavex charges a fee of DKK 100 to test/evaluate items that are not wanted to be sold anyway. Once the fee has been paid, the items brought with you will be returned.

* When selling larger quantities (more than 20 items or for more than DKK 20,000), please contact us in advance.
** In accordance with the police statutes on this, we are obliged to enter the information about any trade into our purchase and sale book (Police Book). You must therefore present various information as well as valid photo identification.
*** A fee of DKK 100 is charged for bank transfer

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Send scrap gold and silver to Tavex

As something new, it is now also possible to send your old scrap gold or silver to Tavex by post. If you want to send your old gold or silver to us, please contact us at

Phone 3311 1510

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Sell investment gold and silver in the shop

• Visit our physical store (Find store) *
• Bring the following:
  • Valid photo ID (passport, EU/EEA driving licence, EU/EEA residence permit, Identification card/municipal ID card +18 years) must be brought.
  • Your health card (health insurance certificate), if possible
• Tavex tests and evaluates the gold / silver
  • Tavex reserves the right to test the gold and silver in any way we deem necessary before the product is finally purchased. This could be, for example, cutting open a gold bar to check its contents or weighing, measuring and listening to a coin. It is not usually necessary if the gold bar comes with a certificate. Gold coins of face value are never clipped.
• You receive a specific offer
  • You will receive a concrete offer based on the current gold and silver prices for the testing, which will be sent to you per e-mail.
• Acceptance / Rejection of the offer
  • Accept:
    • Any missing information must be obtained**
    • Tavex pays the amount in cash or via bank transfer***
  • Refusal:
    • You get your gold / silver back and can leave the store

* When selling large quantities (for approx. +50,000 DKK) we recommend that you contact us in advance so that we can agree on a time.
** Tavex is subject to the Danish Financial Supervisory Authority and its rules regarding the fight against money laundering and terrorist financing. You must therefore present various information and show valid photo identification.
*** A fee of DKK 100 is charged for bank transfer

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Send investment gold and silver to Tavex

You can send investment gold to us via PostNord. Follow these instructions.

Since Tavex acts as both buyer and seller, we have quality requirements when purchasing products, as we want to sell our customers and product in a defensible state. Therefore, Tavex always reserves the right to refuse to purchase products at the stated purchase price in our webshop.

However, it should be pointed out that Tavex still buys all damaged gold / silver products, but it will be at a scrap price which is a little lower than the  than the actual product price. To avoid damaging your products, we recommend that you keep your coins in the enclosed plastic capsules and do not break the packaging of the bars.

Investment gold is gold with a purity of at least .900 (see FAQ regarding purity) in the form of either coins and bars.

The rules for when gold is considered as investment gold is regulated in EU regulations and the Danish VAT law.

Investment gold is traded without VAT in Denmark and in the EU.