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Price Policy

Conditions for our price guarantee

1. Investment Gold:

At Tavex, we offer a price guarantee on our investment gold, so you can buy with confidence and assurance of getting the right price. To take advantage of our investment gold price guarantee, please follow these guidelines:

  • Comparison Time: The comparison time between our offer and the competitor’s offer must be the same.
  • Confirmation of Competitor’s Price: The competitor’s price must be verifiable and available on their website, webshop, or as a written offer signed by a decision-maker at the respective competing Danish company.
  • Gold Bars: The comparison should be made with uncirculated bars from recognized brands such as Valcambi Suisse, PAMP Suisse, and Perth Mint, and must include a valid certificate.
  • Embossed Gold Bars: The comparison applies only to unopened packaging.
  • Gold Coins: The guarantee applies to coins in mint condition, meaning coins in unopened plastic packaging or capsules without scratches, marks, or other defects.
  • Market Price: The price must be equal to or above the official market price for gold.
  • Competitors: The price guarantee applies only if the offer comes from a Danish company (CVR registered) primarily engaged in selling investment gold.

2. Currency Exchange:

We aim to ensure that you get the best currency exchange rate when you trade with us. Here are the guidelines for our currency exchange price guarantee:

  • Comparison Time: The comparison time between our offer and the competitor’s offer must be the same.
  • Confirmation of Competitor’s Price: The competitor’s price must be verifiable and available on their website, webshop, or as a written offer signed by a decision-maker at the respective competing currency company.
  • Cash Currency: The guarantee applies only to cash currency, and the competitor must be able to offer the currency for pickup on the same day and in the same quantity as you wish to purchase from us.
  • Market Price: The price must be within the respective market price.
  • Competitors: The price guarantee applies only if the offer comes from a Danish company (CVR registered) primarily engaged in cash currency exchange.

3. Scrap Gold:

We strive to offer you the best price for your scrap gold. Here are the guidelines for our scrap gold price guarantee:

  • Comparison Time: The comparison time between our offer and the competitor’s offer must be the same.
  • Confirmation of Competitor’s Price: The competitor’s price must be verifiable and available on their website, webshop, or as a written offer signed by a decision-maker at the respective competing company primarily engaged in buying and selling scrap gold and silver.
  • Market Price: The price must not exceed the official market price.
  • Quantities: Our price guarantee applies only to larger quantities of scrap gold. See the table below for quantity limits:
Gold 333 / 8 carat Min. 251 gram
Gold 375 / 9 carat Min. 251 gram
Gold 585 / 14 carat Min. 251 gram
Gold 750 / 18 carat Min. 251 gram
Gold 917 / 22 carat (coins) Min. 0 gram
Gold 999 / 24 karat Min. 0 gram
Gold 999 / 24 karat (bars) Min. 0 gram
Gold 999 / 24 karat (coins) Min. 0 gram