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Price Policy

Conditions for our price guarantee

 

  1. Investment gold and silver
  2. Currency exchange
  3. Jewellery and scrap gold

1. Investment gold and silver

To use the price guarantee the time of comparison must be the same. The competitor’s price must be verifiable and must therefore be available on the customer website. The “competitor” is any Danish company mainly working with investment gold. In some cases, the competitor’s price is verified by a written proposal or an offer from an executive or a person in a decision-making position within the competitor’s company.

  • The price of gold bars is compared to the competitor’s price on uncirculated gold bars with certificates from well-known producers such as Valcambi Suisse, PAMP Suisse, Perth Mint, Heraeus, Metalor and Austrian Mint.
  • The price of minted gold bars is compared to the competitor’s price on products in sealed packages.
  • The price of gold coins is compared to the competitor’s price of coins in good condition, without any damage and in their original packages.
  • The offered price may not be below the current spot price of gold or silver.

2. Currency exchange

To use the price guarantee, the time of comparison must be the same. The competitors price must be verifiable and must be available on the company website. A competitor is a Danish company which main area of business is currency exchange.

  • The price guarantee only applies to cash currency and the competitor must be able to provide the currency in question without pre-ordering and in the same amounts as you would like to purchase with Tavex.
  • The offered price may not be below the current market price.

3. Jewellery and scrap gold

The competitor’s price needs to be noted in their web shop or on their homepage. The “competitor” is any Danish company mainly working with buying scrap gold and silver.

  • The price guarantee does not apply to special offers or campaigns offered by our competitors.
  • The offered price may not be below the current spot price of gold.