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Create a free and secure Tavex ID to access demo and real portfolio manager, investment tools and more.

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Tavex ID

Create a free and secure Tavex ID to access demo and real portfolio manager, investment tools and more.


Popular questions

How to sell gold and silver to Tavex

Investment Gold

Click here if you are unsure what investment gold is.

You can simply go to our store in Copenhagen and sell your items. Click here to see our opening hours. You can sell for cash (up to DKK 8,000) or receive a bank transfer. For bank transfer, we charge a standard fee of DKK 100 and DKK 300 will be charged for an instant transfer (not possible for international transfers). A valid photo ID (passport, EU/EEA driver’s license and EU/EEA residence permit) must be brought.

When selling large quantities (for approximately DKK 20,000 and more) we recommend that you contact us in advance so that we can make an appointment.

 

It is also possible to send investment gold to us. The products must be packed in a proper manner to avoid damage during transportation. Send as a value package with distribution to our address. Please attach a document with your contact information and account numbers (IBAN and Danish account and registration number), as well as a scan of a valid photo ID (passport, EU/EEA driver’s license and EU/EEA residence permit). Please contact us before sending the package. As soon as we receive the package, you will receive an offer based on the current gold price. If you do not wish to accept the offer, the package will be sent back to you at your expense.

 

Tavex reserves the right to test the gold in the manner we deem necessary before the product is finally purchased. This can be, for example, cutting a gold bar to check its contents or weighing, measuring and listening to a coin.

 

Silver and scrap gold (jewellery, cutlery, dental gold etc.)

You must contact our store in Copenhagen if you want to sell scrap gold and silver. You cannot mail your items. Click here to see our opening hours. Remember to bring a valid photo ID (passport, EU/EEA driver’s license and EU/EEA residence permit) and “yellow card” (health insurance certificate). We can pay cash (up to DKK 8,000). At DKK 8,000 or more, payment is made by bank transfer. Here, a standard fee of DKK 100 is taken. When selling large quantities (more than 20 items or for more than DKK 20,000) we recommend that you contact us in advance so that we can make an appointment.

 

Tavex reserves the right to test the gold in the manner we deem necessary before the product is finally purchased. For example, massive gold chains may be cut in order to test its contents.

 

Note! These terms also apply to the sale of investment silver (bars and coins with purity of .999)

May I buy gold or silver from Tavex as cash on delivery (efterkrav)?

Tavex currently only accepts prepayments.
You can pay via. three different methods:
1. Paying in cash up to 19.999 kr.
2. Bank transfer through Trustly
3. Cardpayment via. Visa/Mastercard

My product is damaged. Can I still sell it?

Since Tavex acts as both buyer and seller, we have quality requirements when purchasing products, as we want to sell our customers and product in a defensible state. Therefore, Tavex always reserves the right to refuse to purchase products at the stated purchase price in our webshop.

However, it should be pointed out that Tavex still buys all damaged gold / silver products, but it will be at a scrap price which is a little lower than the  than the actual product price. To avoid damaging your products, we recommend that you keep your coins in the enclosed plastic capsules and do not break the packaging of the bars.

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Why exchange with Tavex?
  • You get the leading rates on the market
  • We provide tools and advice 24/7
  • Friendly service across Europe

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